Support is offered from Monday to Friday.


E-mail: [email protected]

Live chat

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Return address

P.O. BOX 144 1380 AC Weesp The Netherlands
(Return address of our logistic partner ONLY FOR: Belgium, The Netherlands and Germany)

Return your product within 14 days after requesting your return. We make sure you'll receive your new product the day after we've processed your product in our warehouse. We'd prefer it in the original condition and packaging (if reasonably possible). Feel free to have a look at the product, like you would in a store.

  1. Submit your return via the online return form.
  2. Use sturdy packaging to pack up the product.
  3. Drop off your package at a post office (you pay postage costs yourself to the post office)
  4. The money will be in your bank account within 14 days after reception.


Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX

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